What is your refund policy?

Any amounts paid for the boxes and services are final and non-refundable.  Please cancel the subscription before the renewal date if you do not wish to be charged for future boxes. 

We may suspend or terminate your account and/or payment functionality, and suspend or cancel any pending box shipments, if there is a dispute from your credit card company/PayPal, or if your credit card company/PayPal notifies us of actual or suspected fraud on your credit card account.

If you decide to open a case with PayPal/Stripe, please note that they have the final decision about the claim.

If you encounter any payment issues, please contact us at https://tokyotreat.com/contact/support.