I am having a payment error and I cannot subscribe.

Payment error can occur if your credit card has expired or has no sufficient balance; please make sure that your credit card is still active with valid expiry date and has sufficient balance.

If the error still occurred, kindly try to change your payment method using PayPal linked with an active credit card.

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Comments

  • Avatar
    Agnes cyntia Rudianto

    Hey, i'm also having the same thing. But i'm using visa and I wanna sent it to australia.
    Btw my credit card isn't expired. Can you fix this problem ? Thanks

  • Avatar
    Admin

    Hi Agnes, please kindly submit a support ticket with your invoice number. We'll look into your account and help you out with it!

  • Avatar
    Konrad muszynski

    I misspelled my email address when paying. Can I change it ?

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