Due to popular demand, we are extending the sale of our September Autumn Moon Festival box until September 20, 23:59 JST.
Existing subscribers who have already ordered the Autumn Moon Festival box before the extension period will receive the October Kyoto's Crimson Leaves box. This extension will not affect your subscription in any way, and you will not receive a duplicate of the Autumn Moon Festival box.
New subscribers who sign up for Sakuraco between September 16 and September 20, 23:59 JST will receive the September Autumn Moon Festival box as their first box and the November-themed box as their second box.
Q: What does this mean? How will my experience differ from other subscribers who purchased the September Autumn Moon Festival box before the extension period?
A: You will skip the October Kyoto's Crimson Leaves box and receive the November-themed box as your second box.
Q: Is this only affecting my first box?
A: Yes, only your first box will be affected. Your future boxes will have the same theme and shipping schedule as other subscribers.
Q: What if I subscribe to a prepaid plan? Will my October box be skipped as well?
A: Yes. Here are some examples of what you would receive if you created your subscription on September 18, 2023:
- Monthly plan: Your first box would be the September Autumn Moon Festival box. In the second month, you will receive the November-themed box.
- 3-month plan: You would receive the September Autumn Moon Festival box, the November-themed box, and the December-themed box.
If you have any other questions, please contact our Support Team for assistance.
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