What is Annual Purchase (AP) and how can I use it?

AP (Accumulated Points) plays a crucial role in leveling up your Membership Tier on the ICHIGO App. As you accumulate AP throughout the year, your Membership Level/Tier is determined based on your total AP balance.

The higher your tier, the better the perks and rewards you can enjoy!

Q: How can I earn AP on the ICHIGO App?

A: AP is earned exclusively through purchases on the Ichigo App, including both individual items and subscription boxes.

✔ 1 AP is earned per $1 spent (excluding discounts and shipping fees).
✔ The more you spend, the more AP you accumulate, bringing you closer to levelling up your Membership Tier!

Q: How can I check my AP balance on the ICHIGO App?

A: Checking your AP is easy! Simply:

1️⃣ Open the ICHIGO App
2️⃣ Navigate to the ‘Rewards’ page
3️⃣ Your total AP balance will be displayed there

Stay on top of your AP balance so you know how close you are to your next Membership Tier!

Q: How much AP do I need to level up to each Membership Tier?

A: Your Membership Tier is determined by the total AP you accumulate during the year. Here’s a quick breakdown:

🔹 Basic: 1 AP
🥉 Bronze: 200 AP
🥈 Silver: 500 AP
🥇 Gold: 800 AP

You can also check the exact requirements for each tier on the ‘Rewards’ page in the ICHIGO App.

Q: What happens to my AP at the beginning of each year?

A: At the start of each new year (January 1st), your AP resets to 0.

However, don’t worry! You will retain your previous year’s Membership Tier throughout the new year. To maintain or upgrade your tier for the following year, you need to earn the required amount of AP before the year ends.

Example:
If you reach the Silver Tier (500 AP) in 2024, you will stay in the Silver Tier throughout 2025. However, to remain a Silver Member in 2026, you must earn at least 500 AP again during 2025.

Q: When will I receive my AP after making a purchase?

A: Your AP is credited to your account automatically once your order has been processed.

✔ For one-time purchases, AP is credited after your order has been shipped.
✔ For subscription box purchases, AP is credited once your first box has been delivered.

This ensures that AP is only awarded for completed transactions.