I can’t access my customer portal. What should I do?

Customer Portal can only be accessed after your registered email address is verified.

To resend your verification email, you can follow the steps below:

- Go to https://my.tokyotreat.com/users/sign_up
- Fill only the 'email address' field with your registered email address, click the 'sign up' button
- Click the 'resend activation email' link

Please note that the verification link is only valid for 4 hours.

Kindly check in both your inbox and spam folder for the email.

If this does not solve the situation, please contact our support at weloveyou@tokyotreat.com.

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