Customer Portal can only be accessed after your registered email address is verified.
To resend your verification email, you can follow the steps below:
- Go to https://my.tokyotreat.com/users/sign_up
- Fill only the 'email address' field with your registered email address, click the 'sign up' button
- Click the 'resend activation email' link
Please note that the verification link is only valid for 4 hours.
Kindly check in both your inbox and spam folder for the email.
If this does not solve the situation, please contact our support at firstname.lastname@example.org.