I can’t access my customer portal. What should I do?

Customer Portal can only be accessed after your registered email address is verified.

To resend your verification email, you can follow the steps below:

- Go to https://my.tokyotreat.com/users/sign_up
- Fill only the 'email address' field with your registered email address, click the 'sign up' button
- Click the 'resend activation email' link
- Check for the activation email in both your inbox and spam folder or search weloveyou@tokyotreat.com / weloveyou@yumetwins.com / weloveyou@nomakenolife.com in your email.

Please note that the verification link is only valid for 4 hours.

If this does not solve the situation, please head here https://tokyotreat.com/contact/support and follow further instructions on the website.

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