FAQ About The New YumeTwins! (2021 September Update)

Starting from October 1st, 2021 (meaning our YumeTwins November 2021 box), we will launch a brand new YumeTwins 🎉!  Here are some questions that you may have about the new YumeTwins: 

What's new with YumeTwins?

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You will get a 150% more kawaii experience from the brand new YumeTwins, including:

  • YumeTwins Exclusives: More items that are designed exclusively for YumeTwins by famous kawaii brands like Sanrio!
  • YumeTwins Originals: YumeTwins-own designed electronics, plushies, and more!
  • Monthly 16 Page Culture Guide: Stay up to date with kawaii trends!
  • New Box Design: New (and cuter) box design! Limited edition designs coming too! 
  • Collection Upgrade: Get new categories of items like travel goods, housewares, electronics, apparel, and more!

How many items will I get in my new YumeTwins box?

Each month, you will get 5-7 exclusive Japanese Kawaii items.

How much is the new YumeTwins box?

To bring you the best of Japanese kawaii every month, we’ll be updating our pricing as you can check below:

  • Monthly - $37.50 USD+ Shipping/Per Month*
  • 3 Months Prepaid Plan - $35.5 USD + Shipping/Per Month*
  • 6 Months Prepaid Plan- $33.5 USD + Shipping/Per Month*
  • 12 Months Prepaid Plan- $32.5 USD + Shipping/Per Month*
    *You can check the shipping fee here

I'm already subscribed to YumeTwins, how much do I need to pay for my next renewal?

  1. If you’re a YumeTwins Monthly Subscriber: The price of your plan won’t increase until November 1st 2021 00:00 JST, so you can enjoy the first new box at your current price!
    Example: If you have a monthly subscription and your next renewal date is on the 29th of every month, you will be charged $35 USD+shipping fee on October 29th 2021. After that, you will be charged $37.5 USD+shipping fee on November 29th 2021, and so on. 

  2. If you’re a YumeTwins 3/6/12-month subscriber: The cost of your plan won’t change until your next renewal! If your next renewal date is before October 31st 2021 23:59 PM JST, it will renew at your current price.

    Example 1: If you have a 3-month prepaid plan and your next renewal date is on October 29th 2021, you will be charged $100.5 USD+shipping fees on October 29th 2021. After that, you will be charged $106.5 USD+shipping fees on January 29th 2022, and so on.

    Example 2: If you have a 6-month prepaid plan and your next renewal date is on November 5th 2021, you will be charged $201 USD+shipping fees on November 5th 2021, and so on.

If you have more questions, please check our complete FAQ or feel free to reach out to our support team! Thanks as always for sharing the love of kawaii culture with us! Look for new updates soon! 

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