Find out the answers to your questions regarding our shop Japan Haul.
- When does my order ship?
- When will my order arrive?
- How do you ship packages?
- My order is missing. What should I do?
- My order is missing an item or is damaged/broken. What should I do?
- Can I get a refund since my order hasn’t arrived?
- What is REWARD HAUL?
- Who can join the program?
- How do I earn points?
- How do I view my point balance?
- How do I redeem my points?
- Is there a limit to the number of points I can earn?