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  1. TokyoTreat
  2. JAPAN HAUL

JAPAN HAUL

Find out the answers to your questions regarding our shop Japan Haul.

JAPANHAUL

  • What is the difference between JapanHaul and your monthly subscription boxes?
  • Why are your prices lower than other stores?
  • Where can I find information about a product's ingredients?
  • What should I do if my snacks are expired?

SHIPPING

  • Can you ship to Japan?
  • How are packages shipped?
  • Does the shipping fee include customs fees and taxes?
  • When will my order ship?
  • When will my order arrive?
  • How can I find my tracking number?
See all 9 articles

PAYMENT

  • Frequently Asked Questions About VAT
  • What currency do you use?
  • What payment methods are available?
  • How do I apply a coupon code, and can I use more than one?
  • What should I do if I'm having trouble with payment?

REWARD HAUL

  • What is REWARD HAUL?
  • Who can join the program?
  • How can I earn points?
  • How can I view my point balance?
  • How do I redeem my points?
  • Is there a limit to the number of points I can earn?
See all 9 articles
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