SHIPPING

Frequently asked questions regarding shipment of JapanHaul order.

• When does my order ship?
• When will my order arrive?
• How do you ship packages?
• My order is missing. What should I do?
• My order is missing an item or is damaged/broken. What should I do?
• Can I get a refund since my order hasn’t arrived?
• Can I use saver option for order above 2 kgs?
• Who is eligible for free shipping for orders $50 or more?
• How can I find out my tracking number?