Starting with the October 2022 Box, the monthly Subscription Cycle will begin on the 16th of the month and end on the 15th of the following month. These changes are made so our monthly themes can be more aligned to seasonal and Japanese events and holidays you all love!
Example of Subscription Cycle:
Previous:
“October Box” -> Available between September 1st, 00:00 JST - September 30th, 23:59 JST
“November Box” -> Available between October 1st, 00:00 JST - October 31st, 23:59 JST
New:
“October Box” -> Available between September 16th, 00:00 JST - October 15th, 23:59 JST
“November Box” -> Available between October 16th, 00:00 JST - November 15th, 23:59 JST
That means your next billing (renewal/payment) date will automatically reflect the 15-day shift as well.
Example of New Payment Dates (Reflected from September 1st, 2022)
Previous:
“October Box” -> Billing payment date: September 1st
“November Box” -> Billing payment date: October 1st
New:
“October Box” -> Billing payment date: September 16th
“November Box” -> Billing payment date: October 16th
Q: Where can I find the date of my next subscription renewal?
A: You can easily check your upcoming renewal date by navigating to the ‘My Subscription’ page in your account. Once there, go to the ‘My Plan’ tab, where you will find details about your subscription, including the next scheduled renewal date.
Q: Can I change my billing payment date?
A: Yes, you have the option to adjust your billing payment date. To do so, navigate to your account settings and locate the ‘Change Billing Date’ option. Click on it, then select your preferred date from the available options. Once you have made your selection, confirm the changes to update your billing schedule accordingly.
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