Don't worry! Just a heads-up: the Japanese dating system uses yyyy/mm/dd format. So, if you see 2024/12/10, it means December 10, 2024.
On average, the snacks and candies we send have an expiration period of 6 months to 1 year. If you believe one of your snacks has expired, please send us a clear photo of the snack along with the expiration date to our support team so we can look into it.
Please note that without a photo of the expiration date, we may not be able to investigate further. Be sure to include all necessary information when reaching out to our Customer Support team.
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