Shipping Updates
TokyoTreat
- FAQ regarding TokyoTreat Mini Mart (January 2023 Update)
- Happiness Guarantee
- FAQ About The 2021 TokyoTreat Renewal (2021 November Update)
- Classic Plan Removal (2021 November Update)
- What is TokyoTreat?
- What do I get in my TokyoTreat box?
YumeTwins
nomakenolife
Sakuraco
- FAQ Regarding Autumn Moon Festival Sale Extension (September 2023 Update)
- What is Sakuraco?
- What do I get in my Sakuraco box?
- Can I purchase Sakuraco past boxes?
- Do you have a vegan-only or halal-only box options?
- Do you provide allergy information or offer a custom box to fit my dietary restrictions?
Managing Subscription from The Customer Portal
- How To Contact The Support Team From The Customer Portal?
- What is Customer Portal?
- How do I cancel my subscription?
- How do I reactivate my canceled subscription?
- Help, I can’t access my customer portal! What should I do?
- How do I change my subscription?
Billing And Payment
- Does the shipping fee cover custom fee and tax?
- FAQ regarding the Subscription Cycle Change
- Can I purchase only one box without subscribing?
- What is your refund policy?
- I am having a payment error and I cannot subscribe!
- Why is my renewal date moved forward?