Skip to main content
TokyoTreat Help Center home page
Submit a request
Sign in
  1. TokyoTreat
  2. Subscription Box
  3. Billing And Payment

Billing And Payment

  • Update for U.S. Subscribers Regarding Tax (Updated on August 26, 2025)
  • Does the shipping fee include customs fees and taxes?
  • What is your refund policy?
  • What currency do you use?
  • Can I purchase only one box without subscribing?
  • When will I be charged?
  • When I sign up for a 3, 6 or 12 months plan, is it all charged upfront?
  • What payment methods are available?
  • What should I do if I'm having trouble with payment?
  • When is the cut-off date?
  • Why is my renewal date moved forward?
  • How do I apply a coupon code, and can I use more than one?
Powered by Zendesk