Help, I can’t access my customer portal! What should I do?

You can only access the Customer Portal after your registered email address is verified.

If you need to resend the verification email, just follow these steps:

1. Go to https://my.tokyotreat.com/users/sign_up
2. Enter your registered email address in the ‘Email Address’ field and click the ‘Sign Up’ button.
3. Click the ‘Resend Activation Email’ link.
4. Check your inbox (and spam folder) for the activation email, or search for emails from weloveyou@tokyotreat.com, weloveyou@yumetwins.com, weloveyou@nomakenolife.com, or weloveyou@sakura.co.

Please note that the verification link is only valid for 4 hours.

If you're still having trouble, feel free to reach out to our support team using the links below:

• TokyoTreat Support
• YumeTwins Support
• nomakenolife Support
• Sakuraco Support