AP is used for leveling up the Membership Level/Tier. Users will accumulate AP during the year, and the amount of their AP will define their Membership Level/Tier.
Q: How can I earn AP on the Ichigo App?
A: AP is earned solely by purchasing Ichigo products, including individual items and subscription boxes. Users will get the same amount of AP for every dollar spent (excluding discounts and shipping fees).
Q: How can I check my AP on the Ichigo App?
A: You can check it by navigating to the ‘Rewards’ page.
Q: How much AP do I need to level up to each tier?
A: You can check it from the ‘Rewards’ page, basically:
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1 AP: Basic
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200 AP: Bronze
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500 AP: Silver
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800 AP: Gold
Q: What happens to my AP at the beginning of each year?
A: Your AP will be reset to 0 at the beginning of each year (January 1st). However, you will keep your previous year's Tier throughout the year and must earn the required amount of AP to keep or upgrade your Tier for the following year.
Q: When I will receive AP after making a purchase?
A: You will receive the AP automatically after your order and/or first subscription box has been shipped.
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