Coins are rewards that can be exchanged for a discount on your purchase. The amount of Ichigo Coins corresponds to your JapanHaul points amount. Any points earned on JapanHaul will be reflected in your Ichigo Coins and vice versa. However, it's important to note that the discount and exchange conditions for Coins in the Ichigo App are different from JapanHaul Points.
Q: How can I earn Coins from the ICHIGO App?
A: For every $ spent (excluding discount and shipping fee), you will get the amount of Coin depending on your tier.
For example: If you are on the silver tier and spend $200 after the discount and before the shipping fee, you will receive 600 coins in total.
Q: How can I use the Coins I earn on the Ichigo App?
A: Coins can be used as a discount at checkout with every 100 Coins equal to a $1 USD discount.
For example: If you have 250 coins, you can exchange 200 coins to get a $2 discount (item only) for your next purchase. There’s no expiration date for coins.
Q: Where can I check my Coins amount?
A: You can navigate to the ‘Rewards’ page.
Q: When will I receive Coins after making a purchase?
A: You will receive the Coins automatically after your order and/or first subscription box has been shipped.