FAQ Regarding Autumn Moon Festival box Sale Extension! (September 2025 Update)

Due to popular demand, we are extending the sale of our Autumn Moon Festival box until September 23rd, 23:59 JST.

Existing subscribers who ordered the Autumn Moon Festival box before the extension period will receive the October box as their next box. This extension will not affect your subscription in any way, and you will not receive a duplicate Autumn Moon Festival box.

New subscribers who sign up for Sakuraco between September 16 and September 30, 23:59 JST, will receive the Autumn Moon Festival box as their first box. Their renewal date will be moved to the 15th of each month going forward.

Q: What does this mean? How will my experience differ from that of other subscribers who purchased the Autumn Moon Festival box before the extension period?

A: If you subscribe during the extension period, your next renewal date will be the 15th of the month, instead of the regular renewal date for subscribers who joined before the extension.

Examples

Regular period — Monthly Plan:

• First payment: September 16, 2025 JST (October box)
• First renewal: October 16, 2025 JST (November box)
• Second renewal: November 16, 2025 JST (December box)

Extension period — Monthly Plan:

• First payment: September 16, 2025 JST (September box)
• First renewal: October 15, 2025 JST (October box)
• Second renewal: November 15, 2025 JST (November box)

Regular period — 3-Month Prepay Plan:

• First payment: September 16, 2025 JST (October, November, December boxes)
• First renewal: December 16, 2025 JST (January, February, March boxes)
• Second renewal: March 16, 2026 JST (April, May, June boxes)

Extension period — 3-Month Prepay Plan:

• First payment: September 16, 2025 JST (September, October, November boxes)
• First renewal: December 15, 2025 JST (December, January, February boxes)
• Second renewal: March 15, 2026 JST (March, April, May boxes)

Please contact our Customer Support Team for assistance if you have any other questions.