Q: What is Holiday Express Shipping?
A: Holiday Express Shipping is a special option for US subscribers only that speeds up the delivery of your first box—perfect if you want to receive it before the holiday season, especially before Christmas!
Q: If I’m sending the box outside the US, can I use Holiday Express Shipping?
A: Unfortunately, no. This option is currently available only for orders shipped within the United States.
Q: I’m an existing subscriber—can I use Holiday Express Shipping?
A: At the moment, Holiday Express Shipping is only available for new subscriptions. If you want to receive a box faster, you can create a new subscription and select Holiday Express Shipping at checkout.
Q: If I use a campaign code for a bonus item, will it be included in my first box?
A: No. Bonus items from campaign codes will be included in your second box, not the first.
Q: If I purchase the Sakuraco Premium Tea Pairing add-on, will it be included in my first box?
A: No. The Sakuraco Premium Tea Pairing will also be included in your second box.
Q: Is U.S. Holiday Express Shipping a recurring fee?
A: No—it's a one-time payment that applies only to your first box (December box). Your second box onward will ship with Standard Shipping at the standard rate.
Q: What is the estimated delivery time with U.S Holiday Express Shipping?
A: Delivery typically takes 1–7 business days, depending on the destination state. Also, delivery times are estimates and may vary due to weather, carrier conditions, or holidays. Please refer to the zone maps below for more detailed information.
- Zone 1: Delivered within 1~2 business days
- Zone 2: Delivered within 2~3 business days
- Zone 3–4: Delivered within 3~4 business days
- Zone 5–6: Delivered within 5~6 business days
- Zone 7–8: Delivered within 6~7 business days
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