If you already have an ICHIGO account, you can use the same account credentials to log in to both the Customer Portal and JapanHaul, making it easy to manage your purchases and subscriptions in one place.
Q: I created my ICHIGO account using an email and password. How do I log in to JapanHaul and/or the Customer Portal?
A: Simply log in to both JapanHaul and the Customer Portal using the exact email and password you used to create your ICHIGO App account.
Q: I created my ICHIGO account using Facebook. How do I log in to JapanHaul and/or the Customer Portal?
A: You can log in to the Customer Portal directly using your Facebook account. However, for JapanHaul, you’ll need to log in using the email and password associated with your Facebook account, as Facebook login is not directly supported on JapanHaul.
Q: I created my ICHIGO account using Google or Apple. How do I log in to JapanHaul and/or the Customer Portal?
A: You can log in to both JapanHaul and the Customer Portal using the email and password linked to your Google or Apple account.
If you experience any login issues or need assistance, feel free to contact our support team, and we’ll be happy to help!
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